We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).
We collect information about you for two reasons: firstly, to process your order and second, to provide you with the best possible service.
The only data collected is which is supplied by you at the time of ordering and registering (name and contact details). We do not collect sensitive 3rd party (payment provider) card or payment information.
You will be given the chance to refuse any marketing email from us or from another trader in the future.
We will never collect sensitive information about you without your explicit consent.
The information we hold will be accurate and up to date. You can check the information that we hold about you by clicking on ‘My Account’. If you find any inaccuracies you have the facility to amend them.
The personal information that we hold will be held securely in accordance with our internal security policy and the law.
If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.
We do not use technology to track the patterns of behaviour of specific visitors to our site. When we analyse our site traffic, it is on an anonymous basis, and does not highlight any particular individual. ‘Cookies’ are only used to remember your log on name if you have previously logged onto the system and just for your convenience.
Only the information you provide will be stored in our database. We do not store credit card information in our database. When credit card details are needed, you will be taken to a secure payment page provided by a trusted and secure e-commerce clearing house.
Our website uses Hypertext Transfer Protocol Secure (HTTPS) – an extension of the Hypertext Transfer Protocol (HTTP) for secure communication over a computer network. HTTPS encrypts all message contents, including the HTTP headers and the request/response data. We use dedicated software to protect our databases.
ABOUT ERNEST WRIGHT
Handmade in Sheffield
Proud of our heritage
People love the brand
Buy once, love forever